CUSTOMER ENGAGEMENT SOLUTIONS

MOVE BEYOND CLICKSTREAM AND LEARN WHAT ENGAGES AND MOTIVATES CUSTOMERS TO BUILD LOYALTY AND DRIVE LONG-TERM ADVOCACY

INVITING ENGAGEMENT
  • Getting Noticed & Attracting Attention
  • Motivating Customer Engagement
  • Acquiring New Customers
  • Gaining Earned Data
BEING MEMORABLE
  • Encouraging Two-way Conversation
  • Creating An Emotional Response
  • Delivering Highly Relevant Experiences
MOTIVATING OCCASIONAL BUYERS
  • Present When Contextually Relevant
  • Reflect Consumer Lifestyle
  • Provide Distinctive Engagement
MOTIVATING FREQUENT BUYERS
  • Repeat Purchase/Use
  • Increased Frequency of Purchase/Use
  • Up-sell & Cross-sell
  • Consumer Retention
EMPOWERING ADVOCACY
  • Social Sharing
  • Refer Friends and Family
  • Brand Amplification
  • Commenting & Rating

CREATING TRUST & TRANSPARENCY

3radical’s customer engagement solution incorporates comprehensive strategy and execution services with game science to shape and support the customer experience, delivered through consented data acquisition mechanics. A fair value exchange is delivered to each recipient and optimized by Earned Data provided directly by the recipient in a transparent, motivating, and mutually beneficial environment – enticing consumers to share and engage more.

REFER-A-FRIEND

3radical’s customer engagement solutions provide best-practice templates for generating peer referrals via websites, mobile apps and other digital marketing platforms. Brands decide their objective, target, reward, and limits and use the software to do the rest. Powerful real-time reporting enables campaigns to be optimized and data can be integrated easily into a brand’s existing marketing technology.

PLAYER ENGAGEMENT

Customer engagement solutions enable gaming operators to engage players on their preferred channel, at the right time, in the right way.

Find out how you can use 3radical to:

  • Move away from expensive, acquisition-driven models
  • Deploy interactive, gamified experiences easily
  • Drive retention, engagement, and repeat play

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