The Complex Workplace


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Employee engagement has fallen in recent years as employees struggle to make a meaningful contribution in this ever complex work environment. This has arisen because employees spend more time managing work than actually doing work and have to deal with an increasing number of distractions than ever before. For example:

14% of each workweek is spent on emails and 40% of working hours were spent in meetings. (source: The state of enterprise work report)

Between 60% and 80% of employee’s time on the internet at work has nothing to do with their job and the average employee spends nearly a quarter of their work day browsing social media for non-work activities (source: University of Maryland, 2014)

The average attention span of people has dropped from 12 seconds in 2000 to 8 seconds in 2016, making engaging with employees harder than ever before. (source: Microsoft)

Mobile device ownership and usage is growing across generations with 70% owning smartphones, 51% owning tablets, 14% owning wearables and 9% owning all three devices, which all have different communication requirements. (source: Deloitte Global Mobile survey 2015)

The widespread adoption of new technology has also lead to more geographically diverse teams, a faster pace of work, a requirement to work across multiple projects simultaneously and the need for rapidly changing skill-sets and knowledge. All of which contribute to a more complex workplace for employees to navigate.

To understand more about today’s complex workplace and what this means for Employee Engagement download our FREE ebook: The Little Book of Employee Engagement

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